Hoover Police earns national accreditation

Special Needs Notification Program

Attention Hoover residents that have family members with AUTISM!!!!

Special needs notification service offered by Hoover PD

Hoover residents, if you have a family member with special needs (for example, a child or an adult on the autism spectrum, intellectual or developmental disability, Alzheimer’s/dementia patient, etc.) there is a way for you to communicate those needs with us prior to an emergency. You can fill out the form below.

Hoover 911 Communications Center personnel can create a notification “flag” in our dispatch system that would alert the Dispatcher on duty to relay the pertinent special needs information to First Responders (Police/Fire) prior to their arrival at your address.

Please include specific information about your family member that might assist responders, including sensory concerns. Some examples are: does not like bright lights, loud noises (which might include a walkie-talkie or siren), is scared of strangers, is obsessed with “fill in the blank” (this could help responders establish a rapport), or ANYTHING else you as the care provider think we need to know! We want to keep the situation calm and safe while we assist you and your family.


  • Collin Nelson, Hoover 911 Communications Manager 205-739-7076
  • Officer Brian Hale 205-739-6050

Information needed from the caregiver (All information kept confidential)